Did I deserved it? maybe .. but that's not the issue.
The issue is that WG chat banned me from all channels including private ones and own clan channel, thus hindering the clan ability to communicate with me and me with them.
The "crime" was committed on the public in-game chat channel and I don't understand why I'm also banned from non-public channels.
I've sent a ticket to the game support regarding this issue, but so far no answer.
Reply from support:
Thank you for contacting your world of tanks customer support team. As you are aware, your account currently has a chat ban restriction applied to it. This restriction applies to all forms of in-game chat. To avoid this issue from reoccurring please try and refrain from using bad language in all future forms of in-game communication.
If you have any further questions, please don’t hesitate to contact us again.
Best regards,Michael Johnson
World of Tanks Support Service
Thank you for your question.
The form of chat restriction is in complete accordance with our policies. The reasoning for such restriction is internal information and should not be publicly displayed. However, we would like to notice that that certain players will become more and more persistent in violating game rules unless our team is equally persistent in suppressing such violations. Also, we would like to notice that continuous chat rules violation may lead not only to temporary chat suspension but also to the game account ban.
That's a load of bullshit! Also, the reasoning is "internal information" .. what the hell?! are they on drugs for so long their brains turned into swiss cheese?